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Client report template: a quarterly review on one page

A quarterly results report for an agency, studio or consultant to send a client: the goals you set together and what happened, what worked and what did not, and the plan for the next 90 days. It works as the pre-read for a quarterly business review (QBR).

Use this template needs the free Obsidian plugin; it makes a new note from the outline.

Example · Juniper Coffee · Q3 results

Juniper Coffee × Northbeam, Q3 2026.
Cost per new customer down 22%, online orders up 31%.

Quarterly results for the Juniper Coffee team from Northbeam Studio: the goals we set in July and what happened, what worked, and the plan for the next 90 days. July to September 2026; numbers from Shopify and the ad accounts on October 3.

01Results against goals
$412K
online revenue, goal $380K
$38
cost per new customer, goal $45, was $49
3.0x
return on ad spend, goal 3.0x
640
new subscriptions, goal 900

By channel

Channel
Spend
Revenue
Return
Next quarter
Google search
$41K
$118K
2.9x
go: raise the budget 20%
Meta ads
$58K
$151K
2.6x
keep, with new creative
Email and SMS
$6K
$97K
16x
go: two more flows
Influencers
$18K
$27K
1.5x
keep testing
Pinterest
$14K
$19K
1.4x
stop

From ad to order

286,000
visits to the shop
61% from paid channels
→
14,900
carts
5.2% of visits
→
9,820
orders
$42 an order on average
02What worked, what didn't

Worked

Search for "coffee subscription"The new landing page halved the cost of a subscriber from search.
Abandoned-cart emailsThree emails over two days brought back $31K of carts.

Didn't

PinterestCheap clicks, few orders. We stop it and move the budget to search.
The subscription page1.1% of visitors subscribe; similar shops reach 2.5%.
03Next 90 days
Rebuild the subscription pageFewer choices, the first bag free, delivery dates shown before checkout.
Holiday gift bundlesThree bundles from $45, on sale from November 10.
Search over PinterestThe $14K from Pinterest goes to the search terms that work.
Q4 plan
12.1019.1026.1002.1109.1116.1123.1130.1107.1214.12
Shop
New subscription page
Test it against the old one
Holidays
Gift bundle photos
Holiday campaign
Last order for Christmas

What we need from you Gift bundle prices by October 17. The holiday photos approved by October 30. A staff account in Shopify for the subscription app.

  1. Northbeam. New subscription page live by November 2.
  2. Juniper. Bundle prices and a staff account by October 17.
  3. Both. A 30-minute check-in on the first Monday of each month.

Next review: January 12, 2027, with the holiday results.

A client report tells a client what their money bought this quarter. The readers are the client's marketing or product lead, and often their boss, who sees only this page. They want three answers: did we hit the goals, what should we keep doing, and what happens next. Dashboards from ad platforms give them numbers; a report gives them the meaning and the decisions.

This template follows the shape of a quarterly business review: results against goals, what worked and what did not, and the next 90 days with owners. The example above is a Q3 report from Northbeam Studio, a made-up agency, to Juniper Coffee, a made-up online coffee shop.

What goes in each section

The headline

The result the client cares about most, with the second one beside it: "Cost per new customer down 22%, online orders up 31%." Then a line with the period and where the numbers come from (Shopify and the ad accounts, pulled October 3). Mistake to avoid: leading with activity ("we launched 48 ads"). Lead with the outcome.

01 · Results against goals

Four tiles, each with the result and the goal: $412K online revenue against $380K, $38 cost per new customer against $45, 3.0x return on ad spend against 3.0x, and the miss shown just as clearly, 640 new subscriptions against 900. Then a table by channel: spend, revenue, return, and a verdict for next quarter (Google search: raise budget 20%; Pinterest at 1.4x: stop). A short funnel shows visits to carts to orders. Mistake to avoid: a table without the verdict column. The client wants to know what you will do with each channel.

02 · What worked, what didn't

Two cards each side, each with the reason. Worked: a new landing page halved the cost of a subscriber from search; abandoned-cart emails brought back $31K. Didn't: Pinterest gave cheap clicks and few orders; the subscription page converts 1.1% of visitors where similar shops reach 2.5%. Mistake to avoid: a "didn't" section with nothing in it. Every quarter has something; naming it first is how you keep the account.

03 · Next 90 days

Three priorities as cards (rebuild the subscription page, holiday gift bundles from $45, Pinterest budget moved to search), a timeline with the fixed dates (bundles on sale November 10, last Christmas order December 17), and what you need from the client with dates: bundle prices by October 17, photos approved by October 30. End with owners for each side and the date of the next review. Mistake to avoid: client tasks with no dates. They become the reason the plan slips.

How often and how long

Quarterly, sent two to three days before the QBR call, with a lighter monthly update between. One page: four goal tiles, one channel table, two to four cards per side, three priorities. Raw dashboards and campaign detail belong in a link or an appendix, not in the report. When next quarter's plan is new paid work, send it as a client proposal with priced options.

How to use this template

Where myone.page helps

A report sent as a PDF ends the conversation; a shared page keeps it going. Shared from the plugin, the report is one link the client opens without Obsidian, and they can add a note or correct a date in place. Their edits come back to your note, so next quarter's report starts from what you both agreed. If you need live data connectors to Google Ads and Meta with automatic monthly reports, a reporting tool such as AgencyAnalytics or Looker Studio does that part better; this page is for the story on top of the numbers.

Questions

What should a client report include?

Results against the goals you agreed, broken down by channel or workstream, what worked and what did not with the reason, the plan for the next period, and what you need from the client with dates.

What is a quarterly business review (QBR)?

A meeting, usually every three months, where an agency or vendor reviews results with a client and agrees the next quarter's plan. A one-page report sent a few days before lets the meeting go to decisions instead of reading numbers aloud.

How often should an agency send client reports?

A short monthly update and a fuller quarterly report is common. Monthly covers spend and the main numbers; the quarterly report scores goals, explains what changed and sets the next 90 days.

Should a client report show missed goals?

Yes, clearly marked. Clients find a missed goal anyway; showing it with the reason and the fix keeps their trust, and makes your wins credible.

Read next

Turn your next note into a page

Write in Obsidian as you do now. The free plugin shows the note as a page with stats, tables and charts, and shares it as a link your team can edit in the browser; their edits come back to the note.